Frequently Asked Questions (FAQs)
Find quick answers to the most common questions about Fluffy Gears. From products and orders to delivery and returns, this section is here to help you shop with confidence and clarity.
We offer a carefully selected range of pet accessories for cats and dogs, including collars, toys, beds, bowls, grooming tools, litter boxes, carriers, treats, and more. Everything is chosen with comfort, quality, and everyday use in mind.
Yes. Fluffy Gears is designed for both cats and dogs. You can easily browse products by category to find items made specifically for your pet.
Simply choose your product, add it to the cart, and proceed to checkout. Follow the steps to enter your details and complete your order.
Absolutely. Pet safety is a priority for us. Our products are selected based on quality, durability, and pet-friendly materials. Always use products as directed and under proper supervision.
Delivery times depend on your location and order volume. Once your order is confirmed, we’ll process it quickly and keep you updated on shipping details.
We accept Cash on Delivery (COD) for your convenience. You can place your order online and pay in cash at the time of delivery. Availability of COD may vary depending on your location.
If your order hasn’t been shipped yet, we may be able to cancel or modify it. Please contact us as soon as possible at realatharsaeed@gmail.com
We accept returns within 7 days of delivery for unused and unopened items in original packaging. For full details, please visit our Refund & Return Policy page.
For hygiene and safety reasons, opened food, treats, grooming products, and sale items cannot be returned.
If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photos and your order number. We’ll make it right.
You can reach us through the Contact Us form on our website or email us directly at realatharsaeed@gmail.com We usually respond within 24 hours.
Yes. We regularly update our collection to introduce better designs, improved quality, and smarter pet solutions.